Centium now supports Asterisks

The most powerful Call Center Suite for Asterisk is here, the Centium Suite.

Complete with Call Monitoring, Live Bar / Pie Charts, Historical Reporting, Wallboards for call summary, Floor plan view, and many more exciting features in a simple and extremely easy to use interface is finally here!

Centium Suite Website

Real Time View & Comprehensive Reports: The reports display accurate information for your call center activity in nice formated tables with friendly graphics. Even more: you have the option to export the reports to pdf and csv (Excel). There are a myriad of metrics available: Service Level Agreement, Abandon Rates, Call Distributions, Agent Activity and a lot more including realtime tab to see up to the second information on your call queues.

About Centium Software

Centium Software is a bespoke software development firm located in KL, Malaysia. We offer full cycle custom software development services, from product idea, software development to outsourcing support and enhancement. We specialize in Communication & Healthcare domain, and have built software which run some of the organizations in Malaysia, India, Indonesia & Vietnam.

Posted on October 25, 2012, in Uncategorized. Bookmark the permalink. Leave a comment.

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